Privacy policy
Last updated: September 1, 2026
Edith's Closet, managed by GOSS ECOM LLC, operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Edith's Closet is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from, or otherwise interact with, our Services.
Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
We collect personal information that you provide directly to us, as well as information collected automatically when you use our Services. This may include:
• Contact information: name, email address, phone number, billing and shipping address
• Payment information: payment details processed securely through our payment providers (we do not store full card numbers)
• Account information: username, password, and preferences
• Order information: purchase history, cart activity, and returns
• Communications: messages sent to our support team
• Device information: IP address, browser type, and device identifiers
• Usage data: pages visited, time spent, and interactions with our website
How We Collect Information
We collect information:
• Directly from you when you place an order, contact us, or create an account
• Automatically through cookies and similar tracking technologies
• From service providers, such as payment processors and analytics tools
• From marketing and advertising partners
How We Use Your Information
We use your personal information to:
• Process and fulfil orders, including shipping and returns
• Provide customer support and respond to enquiries
• Improve and personalise your shopping experience
• Send transactional and marketing communications (you may opt out at any time)
• Prevent fraud and maintain the security of our Services
• Comply with legal obligations
How We Share Your Information
We may share your information with:
• Shopify and our service providers (payment processing, shipping, analytics, hosting)
• Marketing and advertising partners, to deliver relevant advertising
• Third parties where required by law, or to protect our business and our users
• Business transfers, such as a merger, acquisition, or sale of assets
All third parties are required to handle your data in accordance with applicable privacy laws.
Relationship with Shopify
Our store is hosted by Shopify. Shopify processes personal information in order to provide and improve its services.
To learn more about how Shopify uses your information, visit https://www.shopify.com/legal/privacy/app-users
You may also manage your data through Shopify's privacy portal at https://privacy.shopify.com/en
Cookies and Tracking Technologies
We use the following cookies and tracking technologies on our site:
• Necessary cookies — required for the site to function (cart, checkout, login)
• Analytics cookies — we use Google Analytics (GA4) to understand how visitors interact with our site, including pages visited and time spent
• Advertising cookies — we use Google Ads conversion tracking and remarketing tags to measure advertising performance and show relevant ads to previous visitors across Google's network
You can opt out of Google's personalised advertising at adssettings.google.com, or learn more at google.com/policies/privacy/partners.
You can control or disable cookies through your browser settings, though doing so may affect site functionality.
Your Rights and Choices
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction or deletion of that information
• Request data portability
• Opt out of marketing communications
Australian customers: under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to access and correct the personal information we hold about you, and to make a complaint if you believe we have mishandled it.
To exercise any of these rights, contact us at info@edithscloset.com. We may need to verify your identity before processing your request.
Data Security and Retention
We implement reasonable security measures to protect your information. However, no method of transmission or storage is completely secure.
We retain your information only as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.
Children's Privacy
Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
International Users
Your information may be transferred to and processed outside your country, including in the United States, where our business is registered and operated. Where required, we use appropriate safeguards for international data transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact Information
Email: info@edithscloset.com
Phone: +61 485 984 396
Company Information
Store Name: Edith's Closet, managed by GOSS ECOM LLC
Company Address: 340 W Ross Ave, Tampa, FL 33602, USA
Warehouse Address: 10 David Ln, Blacktown, NSW 2148, Australia
Business Hours
Monday – Friday, 9:00 AM – 5:00 PM AEST/AEDT
Saturday – Sunday: Closed
We typically respond within 24 hours.